Student Point Consultancy, Sikar is committed to keeping payments, cancellations, and refund requests
transparent. Refund eligibility depends on the type of service or product purchased and the
timing of the request.
A. Service-Based Refunds
- Counselling services are generally non-refundable
once the session, advice, report, or guidance has been delivered.
- For booked sessions, refund or rescheduling depends on when the
cancellation request is received.
- No refund applies if the student does not attend a scheduled session
without prior notice.
B. Study Material / Products
- Returns may be accepted within 7 days of delivery.
- Items must be unused, undamaged, and in original condition with
available invoice or receipt.
- Digital files, downloaded material, and accessed online resources may
not be eligible for return.
Refund Timeline & Deductions
Simple reference table for eligible refund requests.
Request Timing
Refund Status
Notes
Within 7 days
Eligible with minimal deduction
Applicable when service has not been fully delivered.
Within 14 days
Partial refund may apply
Administrative or service charges may be deducted.
Within 15-30 days
Limited refund, if approved
Depends on progress of service and verification.
After 30 days
No refund
Services, planning, or access are considered substantially used.
Note: This table is a general guideline. The final refund amount depends on the service
purchased, delivery status, and verification outcome.
-
Admission fees
Fees paid to colleges, portals, exam bodies, or third parties are not refundable by Student Point.
-
Already delivered services
Completed counselling, reports, calls, guidance, or accessed resources are non-refundable.
-
Incorrect user information
Refunds may be declined if wrong rank, category, marks, documents, or contact details were provided.
-
Violation of terms
Misuse of service, false claims, abusive conduct, or policy violation may cancel refund eligibility.
1
Submit Request
Send a written refund request by email or visit our office.
2
Share Proof
Provide payment receipt, invoice, order ID, or transaction details.
3
Verification
Our team checks service status, timing, and policy eligibility.
4
Refund Processed
Approved refunds are processed through the eligible payment route.
- Refunds may be issued to the original payment method.
- Bank transfer may be used when original method is not available.
- Processing usually takes 5-10 business days after approval.
- Users can cancel before the service begins.
- Partial charges may apply for booking, administrative work, or resources already shared.
- Rescheduling may be offered where possible.
- Refund approval is subject to verification by Student
Point Consultancy.
- The final decision on refund eligibility and deduction is reserved by
the organization.
- Any dispute or interpretation will be subject to jurisdiction in
Sikar, Rajasthan.
Contact for Refund Support
