Overview
Student Point Consultancy primarily delivers services digitally through counselling calls, online
guidance, admission planning, document coordination, and support communication. Physical delivery
applies only when study material, printed resources, or documents are specifically included in a package
or requested by the student.
Service Delivery
Online Services
- Counselling sessions are scheduled after booking confirmation.
- Initial response is usually provided within 24-48 working hours.
- Appointment timing depends on counselor availability and admission deadlines.
- Guidance may be delivered by phone, WhatsApp, email, video call, or online form review.
Offline Services
- Document handling is done only for agreed counselling or admission support work.
- Students may need to visit the office for verification, signatures, or original document review.
- Admission support timelines depend on official counselling schedules and portal availability.
- Physical documents are handled carefully, but students should keep their own copies.
Shipping of Study Materials
| Item |
Timeline / Status |
Notes |
| Dispatch |
Usually 2-3 working days |
Applies after payment and address confirmation. |
| Delivery |
Generally 5-7 business days |
Remote locations may take longer. |
| Courier |
Local courier, postal, or logistics partner |
Partner depends on delivery location. |
| Tracking |
Shared when available |
Tracking depends on courier support. |
Note: Physical shipping applies only when study material or printed
resources are part of the selected service/package.
Delivery Charges
- Delivery may be free if included in the selected service or package.
- Paid delivery may apply for printed material, courier documents, or remote locations.
- Any applicable charges will be communicated before dispatch.
Delays & Exceptions
- Delivery may take longer for remote locations or incorrect address details.
- Public holidays, exams, admission deadlines, or office closures may affect timelines.
- External courier issues are outside direct control, but our team will assist with follow-up.
Address & Contact Responsibility
- Users must provide the correct name, phone number, complete address, pin code, and email before dispatch or service coordination.
- Student Point is not responsible for failed delivery, wrong delivery, or delay caused by incorrect information submitted by the user.
- Any correction request should be shared as soon as possible before material or documents are dispatched.
Contact for Delivery Issues
